User Interface Design, Web Design
With the days of slow dial-up internet long behind us, it is easy to forget about website load times and fall into the trap of throwing high-quality but cumbersome photos onto your website – straight from your digital camera. But while large graphics can look stunning when used in the right way, page load time should always be a top consideration.
Mobile Web Browsing
Although home broadband connections have never been quicker, visitors trying to find your business from their mobile phone or tablet are often throttled with slower load times and higher bandwidth costs. Not only could your website be slowing to a crawl for these users, it could also be costing them money!
This is a particular concern if your website does not have a mobile-friendly version. Mobile websites are typically designed to be smaller and more agile counterparts to a full website. Mobile websites will often show only essential information about your business so that people on the go can quickly learn where you are, who to call, and what services your business provides.
If your website contains images of a large file size, whether they be photos, diagrams, or artwork, your mobile visitors could pay a hefty cost. For all their trouble, mobile visitors, confined to much smaller screens than those on their computers at home, will usually not even be able to enjoy the quality of your images as they are scaled down to fit their smaller screens.
Choosing the Right Image Format
One way to ensure your files are not too large is to choose the most appropriate file format for the type of image you want to display. The most important factor to consider is whether your image is a photo or a simple graphic such as a logo or diagram. Other considerations to be aware of include whether or not your image is animated, uses transparency, or is especially colourful. We can help you set up all your digital design needs
JPEG Format
JPEG (pronounced jay-peg) is a popular file format you may already be familiar with. The JPEG format is how photos are commonly stored from a digital camera. These types of files end in .jpg or .jpeg. JPEG is a great format for photographs (the P in JPEG stands for photographic), which are rich in colour and texture. JPEG works by storing the information in your image in a way that often produces a much smaller file, in the process altering the image slightly and thereby reducing its quality. This technique is called lossy because data is lost in the process of saving to JPEG format. If done properly, the decrease in quality will be unnoticeable to the average viewer of your website.
Unless your photo requires transparent regions (such as if you are cropping out a person from their background) or is an animated image (such as a short video clip), use JPEG for all photographs.
Most digital cameras save photos in a very high resolution. This means your photos will have very large dimensions, wider and taller than most people’s screens. It is therefore critical to ensure that your photo is resized to be only as high and as wide as it needs to be before using on the web. For maximum results, save your file at a quality setting which achieves as small a size as possible without reducing the quality to a noticeable degree, and save your file without metadata. These options are available to you in many types of photo manipulation software, such as Photoshop.
JPEG Tips
- Use JPEG for all standard photos.
- Never use JPEG for simple graphics such as logos or diagrams.
- Select a quality level for your JPEG files which has a balanced trade-off between size and quality.
- Make sure the physical dimensions of your image are small.
- Save JPEG files without metadata when using the web.
PNG Format
PNG (pronounced ping) is a newer image format that has become popular on the web due to its efficient way of storing simple graphics that contain few colours, such as logos, diagrams, and icons. PNG files end in .png. PNG stores images using a lossless technique, meaning no information is lost in the process of saving your files as PNG format. This fact means the crispness of your graphics will be maintained meaning none of the “fuzzy” look associated with poor quality JPEG files will be apparent.
PNG can also store images that contain transparent regions or even translucent (partially transparent) regions. However, PNG is not capable of handling animated images.
PNG Tips
- Use PNG for the most simple graphics.
- Use PNG for graphics that contain transparency, especially partial transparency.
- Use as few colors in your image as possible to decrease file size.
GIF Format
GIF (pronounced jiff, commonly as gif) is a file format that has achieved fame on the web due to its ability to save short animations, which can easily be shared with others. GIF files end in .gif. Unless your graphic is animated, there are often better formats for saving your image. Like PNG, GIF is a lossless format and is best suited for storing graphics with few colors such as diagrams and icons. However, PNG usually results in smaller file sizes. If your graphics are very small (only a few pixels high and wide) GIF can result in smaller file sizes than PNG, but this is a rare exception.
GIF can store photos which contain transparent regions, but cannot store translucency. This means each part of your graphic must be either completely opaque or completely transparent. This effect can produce jagged edges when used improperly but works well against straight horizontal and vertical lines.
GIF Tips
- Use GIF for short animated graphics such as loading icons.
- For longer animations, especially video clips, consider saving in a video file format.
- Use GIF for extremely small graphics.
Other Image Formats
In addition to the three most common image formats used on the web, JPEG, PNG, and GIF, there are a host of other formats supported by different web browsers.
SVG
SVG is an emergent format on the web, with usage increasing as web browser support increases. Like PNG and GIF, SVG is best used for simple graphics. However, unlike PNG and GIF, SVG images can be scaled up or down with no change in quality. This makes SVG a popular choice for websites that change depending on the visitor’s screen size, as they can remain sharp no matter how big or small they are presented. Unfortunately, browser support is lacking in older web browsers. If your website is only concerned with modern web standards without regard to older web browsers, SVG may be an option for you.
WebP
WebP is an image format developed by Google, which is designed to optimize images for the web by keeping file sizes smaller while retaining the same quality that JPEG and PNG provide. Although there are few trade-offs, WebP is a fairly new image format, so support is not available in a wide range of web browsers. In the future WebP may be the go-to format for all images on the web.
BMP
BMP is an image format that you may have experience dealing with through Microsoft Paint. BMP files are lossless but are often very large – larger than any other formats specified here. As a result, web browser support is lacking for BMP. Never use BMP files on the web.
APNG
APNG is a similar format to PNG, but it has the added capability of enabling animation. Web browser support for APNG is sparse, so it is not recommended for use on the web.
ICO
ICO is a format used for saving icons. On the web, ICO is commonly used to store a website’s favicon (favorites icon), which appears on the tab of a web page at the top of your web browser, or in your list of bookmarks (also called favorites). ICO should only be used on the web for favorites icons.
More Techniques
- Scale down your image to be only as big as it needs to be. Large images, especially photos, can bog down otherwise simple websites. Smaller images are almost always smaller in file size too.
- Save your image in an image manipulation program such as Photoshop, which has in-built techniques for helping you keep image files small. The photoshop tool Save for Web is a great way to control the file size and quality of your images.
- Remove extraneous metadata from your images. Metadata such as what camera your photo was taken on and on what settings, what time the image was created, and what software it was created on are nice, but add unnecessary bulk when these images are destined for the web, as this data is never shown on screen.
- To further decrease file size, use a tool such as Smush.it.
Responsive Web Design, SEO, User Interface Design, Web Design, WordPress Development
Every now and then companies tell me that their mobile-ready web traffic is still too low for them to prioritize it over the traditional PC Web. While few can doubt that the latter is still prevalent among customers, in reality, many brands are experiencing low traffic due to the poor user experience afforded to those accessing via a mobile device.
There is no doubt the World Wide Web has already started the move to mobile devices, and the shift is accelerating, with 2014 cited as the year mobile surpasses desktop Internet usage as per website magazine research. Not having a mobile Web strategy for a consumer-facing company means you’re ultimately moving against the market and no business should be swimming against such a powerful tide as that means being left behind. So what is a good mobile Web strategy? Here are five key questions you need to answer to know if your website is mobile-ready.
1: HOW FAST DOES YOUR FRONT PAGE DOWNLOAD ON A WEAK CELLULAR NETWORK?
Many companies leave website testing up to their IT department who often test sites from within a Wi-Fi network on just a handful of leading devices. But rarely do companies test their website while out and moving around through different cellular quality connections as their viewers would…until the CEO calls someone up screaming about how slow the website was on their mobile-ready device while out of the office. More importantly, your viewers will only give you 3-5 seconds in most cases to get your page loaded on their device; get it wrong and over 79 percent of viewers say they will leave a site before download finishes.
If you do have problems but your content is critical to the brand experience and campaign messaging then there are options. Using client side device detection to identify the bandwidth quality of the visitor and reduce video and image resolutions accordingly before the page even loads can have a dramatic impact on load times. Lazy loading methods can also work but give a poor user experience if they start scrolling down the page too quickly.
2: HOW WELL DOES YOUR WEBSITE AND CONTENT ADJUST TO DIFFERENT DEVICES?
The mobile landscape is diverse in terms of device screen size, resolution, and many technical features which can all have a massive impact on the user’s experience. Believe it or not some companies are still running a single PC website only to any device which is a well-documented nightmare for mobile-ready users. Those companies that have started building mobile solutions usually do it in two ways; with dedicated site templates for mobile phones or a Responsive Web Design (RWD) strategy, where the website page changes the layout to fit a variety of screen sizes. Both are relevant approaches and you should decide which is best for you based available on resources and costs (Web professionals weigh in on the great debate here). Dedicated mobile sites can be faster and more customer-centric but mean extra content management and duplicate layout and design across the screen breakpoints you define.
RWD can take advantage of one design and the same content, reducing maintenance costs, but it can be costly to build and in most cases increases the load times of your website. The future of the mobile Web is likely to be a combination of the two concepts. Adaptive Web strategies use both server and client-side detection to detail the user’s device and context, swapping out elements of a Responsive template and adapting to the visitor’s device and requirements. With this approach, it is possible to define different breakpoints depending on screen size and device functionality to adapt content within Responsive templates.
3. HOW WELL IS YOUR WEB CONTENT MEETING THE CONTEXTUAL NEEDS OF YOUR VISITOR?
Similar to changing Web content to meet device size and capability, your mobile website needs to take into account the visitor’s behavior, context, and immediate requirements which can vary dramatically based on device. Someone using a smartphone at lunch to access your website via a Twitter campaign link or a search result, for example, will likely be looking to do something very different than visitors coming to your site in the evening on a PC or tablet with a strong Wi-Fi connection at home. Similarly, behavioral patterns can emerge between particular device users. For example, an iPhone 5s user may be spending more money or time on your site over Android or older iPhone version users. Knowing this detail will allow you to segment, target and track your mobile users to specific campaign content. Getting your website right will create ‘mobile moments’ which increase conversions. You’ll need a good Web analytics product with accurate and detailed mobile information to gather this detail on your visitors and build reports to track campaign results.
4. DO YOUR MOBILE GOALS MATCH A MULTI-CHANNEL VISITOR LANDSCAPE?
Mobile Web visitors are not a single pass through the customer funnel from campaign click to purchase like the traditional PC visitor. Expecting a mobile visitor to complete a single path to conversion is unrealistic. Consumers have a lot of options now and they use their devices to search, shop, talk and share a lot of information before they make their purchasing decisions. The new multi-channel marketing strategy must take into account different conversion goals for different devices and behaviors. You may have an engagement or influencer goal for smartphones and a purchase or download goal for tablets based on your user’s behavior, as defined, by device and context. Segmenting your mobile customers and building a marketing plan to engage through their multi-channel experience with your brand requires analytics and accurate mobile device data.
5. ARE YOUR MOBILE WEB TRAFFIC AND CONVERSIONS INCREASING MONTH ON MONTH?
Last but certainly not least, if you’ve prepared, built, tested, segmented, and tracked your marketing campaigns and website for the mobile Web and your multi-channel customers as pointed out above you should be seeing an increase in overall visitors, customer satisfaction and engagement. If you build it right, they will come. If you’ve done the hard work and attracted a potential customer to your website, then you can only lose them with a poor experience that fails to take into account all of the above complexities.
User Interface Design, Web Design
We comprehend the reasons why you may oppose building a website for your business: “I’m less tech-savvy”, “they’re excessively costly”, “I don’t have the opportunity”, “I have enough business and I needn’t bother with one”. Actually, you don’t should be technically knowledgeable, getting an expert site for your business can be modest and simple, and to make it much more straightforward for you – not having a site is costing you time and money.
But almost 81% of people research the business before buying anything from them.
Nowadays constructing a business site or internet business store is simpler than earlier: it doesn’t cost a lot of money, you don’t need to realize how to code or plan, your online store isn’t confined to business hours, and it’s perhaps the best mean of free promoting.
Having an independent venture website isn’t just about selling your products and enterprises — it’s likewise about giving something significant worth to your audience.
Still not sure about having a website? Keep reading
In this post, I am going to discuss 8 reasons why your business should have a website.
Let’s dive right in,
Number 1 Websites Never Sleep. Many people surf the web in the evening when most businesses are closed — which is fine because websites never sleep! A website will allow your business or organization to be open 24 hours a day, 7 days a week, 365 days a year. Having a website is the equivalent of having an employee working around the clock — even weekends and holidays!
2. Your Top Competitor Has A Website. If you are in direct competition with another business that has a website, they have a clear advantage — especially if they are adequately marketing their website. A website is a great way to level the playing field.
3. “Just Google It”. More than ever before, people are turning away from traditional means of finding information and looking online. Your business should be at their fingertips.
4. Websites Improve Customer Confidence & Corporate Image. With a professional website, you will improve your overall impression to the public and, in turn, your customers will develop a greater sense of confidence in your organization.
5. Small Businesses Have Higher Revenue. According to the Small Business Administration, small businesses that have websites are averaging $1.07 million more per year in sales than small businesses not online. That equates to 39% higher revenue.
6. Do You Know 266 Million People? That is the number of North Americans that regularly use the Internet. Worldwide Internet usage is well over one billion.
7. Websites Help Establish More Customers. According to the Small Business Administration, 50% of Internet sales are from new customers. Having a website significantly improves your customer reach no matter what services or products you offer.
8. Websites Are Not Just Local – They Are Global. Most small businesses are only able to market to their town and surrounding communities. With a website, you can take your goods and services across America and around the world, if you so choose.
In the three months prior to 30 June 2011, 1.9 million New Zealanders had active Internet subscriptions via a mobile phone. So the total number of Internet connections in New Zealand is around 3.66 million. We hope you enjoyed our 8 reasons why your business should have a website.
Web Design
In our connected world not having a website could place your business at a serious disadvantage. According to Business NZ more than half of New Zealand’s small businesses still do not have one.
Among surveyed companies only 41 per cent of small and medium-sized enterprises have a business website. The numbers are even worse for social network participation — less than a quarter have a social media presence.
But this situation could already be changing. According to Business NZ chief Phil O’Reilly if small businesses have plans to remain competitive they should seek to establish a website.
“Increasingly, businesses do need them and not just any old website either, but a pretty professional effort (…) If you don’t have a website and if you’re not investing in it sufficiently then I think you’re missing out competitively”.
Adam Ferguson, the spokesman for MYOB, noted that a common problem for small businesses was scarcity of time. Companies with lack of relevant experience were also afraid of the unknown.
“They really don’t know enough about web development to really start the planning process,” Ferguson said.
The attitude is different in different industries and certain sectors are falling behind others. 80 per cent of manufacturers and wholesalers have a website, but only a third of trade and construction firms have one. With primary sector firms it’s even worse. Just a quarter of them have an online presence.
Ferguson states that companies with websites are more connected to their customers. Such firms experience growth in leads and an improvement in the company’s image.
Meanwhile, Andy Blackburn, New Zealand Innovation Council director, motivates small-business owners to grow their business and work on their customer service, including online. “I think they’re caught in a paradigm of seeing their business as a local business,” said Blackburn. “I think it’s fear of the unknown and perhaps a comfort with how things work right now.”
Web Design
Here at Austin Digital, we’re fond of making quickly loading websites. We have all visited websites only to be greeted with frustratingly long loading times. Poor web design could lead to poor website performance and this has often been cited as the number one reason for people abandoning a page. In order to keep your place in the extremely competitive world of online business, it is essential that your website offers high performance and ease of use. Statistically, if your page takes even just four seconds to load, you can expect a 25% abandonment rate. If it is even slower than that, your abandonment rate will increase exponentially. In conclusion, every second counts.
A word on mobile internet users
With today’s super-fast smartphones offering comparable performance which rivals that of the average laptop computer just a few years ago, mobile users expect their browsing experience to be comparable to what they are used to on a laptop or desktop computer. Over the next year, mobile browsing will even overtake desktop browsing, so it is even more important to cater to this rapidly increasing demographic. While some people still expect mobile Internet performance to be slower, they are now very much in the minority.
In spite of the rise of mobile Internet, more than half of users currently experience problems on a regular basis. Many sites are still poorly optimized for the small screen and touch interfaces. For this reason, you must be prepared to thoroughly test your website on mobile devices, including a range of smartphones with different specifications, mobile browsers and tablet computers. Using responsive Web design practices or having a separate version of your website which loads when a mobile browser is detected are two ways to overcome many of these problems.
Long-term effects of poorly performing websites
If someone leaves your website due to long loading times, it is not very likely that they will return. Instead, they will probably go straight back to Google and search for an alternative. As a result, your business will have probably permanently lost a potential customer. Some statistics claim that a one second delay in loading times is roughly equal to a five percent drop in your conversion rate. If you are running an e-commerce site which has a turnover of $10,000,000 per year, for example, this equates to an annual loss of $500,000!
Poor performance can also be bad for search engine optimization. If your site is poorly designed, makes excessive use of poorly optimized multimedia features and is difficult to navigate, it is not likely to stand well in the search engines.
Things which create poor site performance
There are many design factors which can harm a site’s performance, but here are some of the most common.
- Poor optimized graphics. All on-site graphics should be properly compressed. Use thumbnails to represent larger, higher quality images, which when clicked on, open the original image.
- Video and audio content which automatically loads when someone visits the page. Not only does this take up a great deal of bandwidth; most visitors will also find it intrusive.
- Elaborate, graphics-intensive themes. Every business wants to have a great looking website, but going overboard on design themes and styles can lead to considerable performance drops.
- Flash and Java content. Avoid such content for navigational features. It is slow, not compatible with a lot of platforms, and such content cannot be indexed by the search engines.
- Too many plugins. Many sites make use of content management systems in order to avoid complex coding and make maintenance and updates easier. A lot of these have a wide range of plugins available. Use only those you need.
- Poorly optimized coding. Poor coding such as bloated HTML, CSS or jQuery content can cause all sorts of performance and reliability problems with your website.
Sometimes, the problem might not be with the website’s coding and content itself, as explained below:
Bad hosting company. Some Web hosting companies are just plain rotten when it comes to performance. If you suspect your host is causing the problem, it may be time to change, or at least upgrade to a better hosting package if your host provides one.
Too many visitors and not enough bandwidth. Once your site gets busier, you will need more bandwidth to accommodate the increasing number of visitors. If you don’t have enough, performance will decrease.
Web Design, Website Tips
Most businesses don’t just want customers; they want repeat customers. The same goes for your website. If you want people to view your website again and again, you have to give them a reason to come back. Try to change something on your website as often as possible. If you sell a product, write posts about daily promotions or specials you’re offering, as well as any new items available for purchase. You might also inform page viewers about the latest features on your site or improvements within your company. Even book reviews or journal articles that somehow relate to your business can flesh out your website. Adding content that’s of interest to your readers will be engaging and prevent your site from seeming too mundane. Sometimes all it takes is a little creativity to increase page views.